Agent Stack

AI/GenAI

NLP

Scale

Cloud

Orchestration

Collections.Transformed

Our AI Agents orchestrate debt collections for financial institutions, streamlining processes and accelerating revenue recovery.

Effortlessly collect millions, boost profitability, and deliver a smooth customer experience.

Solution Benefits

Transforming debt collection with AI-powered solutions that deliver better results while reducing costs.

001

Accelerated Recovery Rates

AI agents use real-time behavior and segmentation to tailor outreach across SMS, WhatsApp, email, and voice—at the right time, with the right tone. Strategies adapt dynamically to customer responses, preserving empathy while driving repayment.

002

Reduced Costs

AI agents replace expensive call centers and third-party agencies, cutting overhead and compliance risk. Human teams focus on complex cases while AI handles the rest—all with clear, usage-based pricing.

003

Scale Effortlessly

Easily serve millions with 24/7, multilingual AI support. Instantly adapt to new products or regions, integrate with existing systems, and stay compliant—no extra headcount needed.

AI Powered Collections Engine

Revolutionizing debt collection with intelligent agents and data-driven strategies

Overview

Collections Summary

Product-wise Collections

Agent Performance

Settings

Collections Summary^®

Collections Summary

Credit Cards

Personal Loans

Agent Monitoring

Welcome Aditi

532

Total Accounts

-7.2%

42

Resolved Accounts

+7.6%

$453,172

Outstanding Balance

-7.6%

$80,720

Collected Balance

+7.8%

Last 6 Month Performance

Target

Collected

Customer Status

Stable: 26%

Roll Back: 26%

Roll Forward: 26%

Normalized: 22%

Customer Sentiment

Positive: 52%

Neutral: 20%

Negative: 28%

Channel Performance

Voice

$56,550

$8,750

$8,400

SMS

$5,020

Push

$2,000

Total Collection: $80,720

Profile Distribution

Sloppy Payer$108,000

Habitual Late Payer$96,000

Strategic Delinquent$62,000

Financially Strapped$38,000

Disputed Debt$115,776

The Ghost$30,142

Repayment Probability

High: 9%

Medium: 46%

Low: 45%

Complaints

High Priority

Med Priority

⚠

Low Priority

▲

Know More

001

Collect

Collect more, faster, from happier customers through our hyper-personalized approach. By leveraging customer insights and behavioral data, we tailor reminders, communication channels, and timing to each individual—making the process smoother, more respectful, and more effective.

002

Learn

Leverage our self-learning AI that continuously evolves from every interaction, automatically improving collection strategies while discovering new patterns and adapting to changing borrower behaviors without human intervention.

003

Optimize

Continuously improve collection performance through data-driven insights, enabling real-time strategy adjustments and enhanced decision-making for better outcomes.

Our
Story

Aditi and Bhavna met over coffee discussing their startup ideas. Both were looking at different aspects of the financial industry. As they talked, it became clear that debt collection was a huge area that almost no one was looking at.

Aditi, Pinakyne's Founder, brings 10 years of extensive AI and tech experience from her time in banking and fintech. Bhavna, the Co-founder, is an experienced digital and AI transformation executive with over 20 years of experience, most recently leading large-scale sales initiatives at Google.

Together, they founded Pinakyne with the vision of building AI agents that could transform the collections industry, making it more efficient, respectful, and effective.

Pinakyne is backed by advisors with decades of experience in banking, enterprise technology, and regulatory compliance. These industry leaders provide strategic guidance on product development and navigating complex financial regulations as the company advances its mission.

Meet Our Team

Our team of experts brings decades of combined experience in AI, finance, and technology to build innovative solutions for the debt collection industry.